Shipping policy


Items are shipped within 5 business days after order and payment have been placed.

For products available in a few days or for ordering, the expected shipping date is shown on the product page. (If you buy an item in stock and an item currently out of stock but available for ordering within the same purchase, the whole order will be shipped as soon as the ordered product is in stock again.)


Nekopos: FREE, fixed charge for the whole Japan
*Tracking: Yes / Delivery date and time management: No / Charge refund: No

Yamato Transport: 880JPY (1,100JPY for Hokkaido, Okinawa and other islands in Japan)
*Tracking: Yes / Delivery date and time management: Yes / Charge refund: Yes


At the discretion of the competent authorities, customs fees may be charged at the time of delivery, depending on the value of the order.

It is possible to track parcels by using the tracking number.

We are unable to provide returns or exchanges for items that have been shipped to destinations outside Japan.

Countries available for international shipping

Iceland, Ireland, United States, United Kingdom, Italy, Australia, Netherlands, Canada, Greece, San Marino, Switzerland, Spain, Germany, Turkey, New Zealand, Vatican City, France, Malta, Mexico, South Korea, Taiwan, Hong Kong, China
*Please contact us about shipping availability to the other countries via email. (

International shipping fee

Order amount 1-9,999 yen: 2,200 yen
Order amount more than 10,000 yen ~: Free